We chase down unsigned DWOs and SWOs, get them signed, and recover the supporting medical records — then hand you a complete, billable packet at $100 each. No signature, no records, no charge.
Built for DME companies drowning in aged orders. First-in-class at standalone DWO/SWO + medical records recovery.
A signed DWO without medical records is unbillable. Medical records without a signed DWO are unbillable. Half the packet = zero revenue. Meanwhile orders age out, payers deny, and the money walks.
The full-service RCM firms bundle order recovery into contracts at 3–8% of collections. The eligibility tools solve new orders, not the backlog sitting on a doctor's desk. Nobody is built for standalone DWO/SWO recovery at scale.
We are. That's the whole business.
CSV of unsigned DWOs/SWOs over an encrypted channel. BAA signed first — PHI handling is locked down before a single record moves.
Fax with TPO citation, phone follow-up on a documented cadence, in-person same-day for Tampa Bay offices. Every attempt logged. Every office tiered.
Signed DWO/SWO plus the supporting medical records — delivered encrypted, ready to submit. You bill the claim. Done.
No 3–8% of collections. No RCM contract you didn't ask for. One flat fee, per complete packet.
Zero risk on your side. If we don't recover the signed DWO and the supporting records, you don't pay.
For local offices we walk in with the DWO and auth letter and walk out with a complete packet the same day. No other vendor does this.
AWS BAA signed. Encrypted e-fax with signed BAA. Encrypted email. Full audit logging on every PHI interaction.
Volume breaks available over 500 packets / month. Ask.
Drop your work email and company below. We'll reach out within one business day to scope your backlog and walk you through how a pilot batch works.
Most clients start with 100–500 aged orders. We work the batch on a standard cadence, deliver packets as they close, and invoice per recovered packet at the end of the month.